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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dexter Burns

June 3, 2024

5  out of  5 rating by Dexter Burns
"The best ever"
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tamika jones

January 15, 2023

5  out of  5 rating by tamika jones
"Great insurance company and very affordable"
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Alecia Crawford

July 12, 2022

5  out of  5 rating by Alecia Crawford
"I Love this insurance company. The staff are so friendly and helpful. Best insurance company ever......"
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Thnkfl478 N

April 11, 2022

5  out of  5 rating by Thnkfl478 N
"Great place. Super nice agent."
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Donnie Key

November 5, 2021

5  out of  5 rating by Donnie Key
"Bobby is a great agent to have in your corner. Great integrity, he's very fair and honest when dealing with his clients."
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Carol Briley

October 23, 2020

5  out of  5 rating by Carol Briley
"Hello! Thank you forgiving me the opportunity to share my thoughts and opinions. I have been with Mr. Bobby Underwood State Farm for many year. He and his staff are wonderful and ALWAYS a welcoming feeling when you walk in his office. Anything needed they are always there!! I highly recommend Mr. Bobby Underwood's State Farm Agency!! Tell them Carol Briley sent you!! 😊"
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Larry Breeden

October 21, 2020

5  out of  5 rating by Larry Breeden
"Great serbice"
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Jennifer Scarberry

April 29, 2020

4  out of  5 rating by Jennifer Scarberry
"Bobby Underwood and his team are great. They helped me handle my claim.efficently and quickly. Glad to have Bobby to look after all my insurance needs."
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Patricia Minter

March 2, 2020

1  out of  5 rating by Patricia Minter
"Not good"
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Renee Cannady

April 9, 2019

5  out of  5 rating by Renee Cannady
"Bobby and his staff are very friendly and personable. Bobby is very informative and helpful with all of our insurance needs."
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March 24, 2019

3  out of  5 rating by LAURA JOHNSON
"The biggest complaint I have is that this particular office and the corporate State Farm do not seem to communicate well at all together. I'm having to call both locations to relay messages in reference to my claims. And we've only met Bobby once, that's when we filed a claim with the hurricane this year. (2019) We have had State Farm for the last eight and a half years. The corporate office has process to all of my claims correctly. And have been very helpful in that respect. I really don't understand why I have an individual agent. I get more done with the corporate office. Especially since you pay online now."
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Anne Norman

October 16, 2018

5  out of  5 rating by Anne Norman
"We’re singing our praises for State Farm’s Bobby Underwood! The very night Hurricane Michael was headed to our home, I texted Mr. Bobby & He assured me that we’ll be taken care of w excellence, to hold on that “it’ll all be AOK. Next day, I started sending him pics of the destruction of our home etc etc. Following day, claim adjuster spent hours at our house accessing the damage w excellence just as Bobby promised us. Here’s the kicker...all that time, Bobby Underwood & his family were without power too & barricaded at his home by massive fallen trees & debris. I can’t say enough about our agent, Bobby Underwood. Thank you seems inadequate... Mr. Underwood, we salute you!"
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October 5, 2018

5  out of  5 rating by Amanda
"They're awesome!!"
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Brenda Shiver

October 5, 2018

5  out of  5 rating by Brenda Shiver
"The staff are so helpful and courteous at this offic, especially Leslie!"
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Melissa Clark

October 5, 2018

5  out of  5 rating by Melissa Clark
"This is a super nice place. The people are very helpful and kind. Thank you for being so genuine."
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Kansas Kimsey

October 4, 2018

5  out of  5 rating by Kansas Kimsey
"Friendly helpful people!"
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Lacie Davis

October 3, 2018

5  out of  5 rating by Lacie Davis
"Awesome Staff! Just Awesome place all around."
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Jeremy Howard

August 27, 2018

5  out of  5 rating by Jeremy Howard
"Always there for me any time I have needed them! I have all of my vehicles and home insurance through them. I had some damage to my home last year. I called them, they walked me through the process and had an adjuster at my house withing 24 hours! Top notch!"
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Meleah cox

April 25, 2017

5  out of  5 rating by Meleah cox
"Bobby and his staff are very friendly and easy to deal with. They are very knowledgeable and are willing to work with you to get you the exact coverage you are looking for. I would highly recommend this agency."